FAQ

Our security company offers a range of services including personal Close Protection, Transportation Security, Residential Security, event and hospitality security services.

Our Close Protection officers are highly experienced, with extensive training in protection techniques, emergency response, and risk assessment. Many of them have previous military and vast experience on close protection field.

We ensure the safety and security of our clients through a combination of advanced security planning and the use of experienced, highly trained Close Protection officers. We also continuously assess and mitigate potential risks to ensure the safety of our clients.

We have experience providing close protection services for a variety of clients including Ultra-High-Net-Worth Individuals,Royalties, families, government officials, and corporate executives. We also have expertise in providing protection for VIPs and celebrities.

We have a thorough process for selecting our Close Protection officers. All of our officers undergo extensive background checks and are required to meet strict physical and mental fitness standards. They also receive extensive training in protection techniques, emergency response, and risk assessment.

We work closely with each client to understand their specific needs and concerns, and tailor our Close Protection services accordingly. This may include conducting detailed threat assessments, developing customised security plans, and providing specialised training for our Close Protection officers.

In the event of a threat or emergency, our Close Protection officers are trained to take decisive action to ensure the safety and security of our clients. This may include evacuating the client to a secure location, coordinating with local authorities, or taking other appropriate measures.

Maintaining discretion and confidentiality is a top priority for our Close Protection services company. We have strict policies in place to protect the privacy of our clients, and all of our close protection officers are trained in maintaining confidentiality.

Our pricing for Close Protection services varies depending on the specific needs and concerns of each client. We would be happy to provide you with a detailed quote based on your specific requirements.

Our Chauffeurs has a professional driving license and extensive experience driving luxury vehicles and providing Chauffeur services. They have undergone thorough background checks and are fully trained in customer service and safe driving practices.

The rental price includes insurance, fuel, and all necessary maintenance for the vehicle. Any additional costs, such as tolls or parking fees, will be billed separately.

Our cancellation policy allows you to cancel or change your reservation without penalty as long as you provide at least 48 hours’ notice. If you need to make any changes to your reservation, please contact us as soon as possible.

We have a wide range of vehicles to choose from, including luxury brands such as: Rolls-Royce, Bentley, Lamborghini, Mercedes G-Class, S-Class, Range Rover and others. Our fleet is well-maintained to ensure that our customers have a comfortable and pleasant transportation experience.

Our Chauffeurs and Close Protection operatives are familiar with Central London area and they are happy to provide recommendations for restaurants, hotels, and events.

Our company offers a range of Residential Security services including 24/7 security patrols, alarm response, CCTV monitoring and access control.

Our Residential Security guards are highly experienced and receive extensive training in security protocols, emergency response, and customer service. Many of them have previous Close Protection and Military experience.

We ensure the safety and security of your property through a combination of advanced security technologies and the use of experienced, highly trained security guards. We also continuously assess and mitigate potential risks to ensure the safety of your property.

We have a thorough process for selecting and training our residential security guards. All of our guards undergo extensive background checks and are required to meet strict physical and mental fitness standards. They also receive extensive training in security protocols, emergency response, and customer service.

We work closely with each client to understand their specific needs and concerns, and tailor our residential security services accordingly. This may include conducting detailed risk assessments, developing customised security plans, and providing specialised training for our security guards.

In the event of a threat or emergency on your property, our security guards are trained to take decisive action to ensure the safety and security of your property and occupants. This may include evacuating the premises, coordinating with local authorities, or taking other appropriate measures.

Maintaining discretion and confidentiality is a top priority for our residential security company. We have strict policies in place to protect the privacy of our clients, and all of our security guards are trained in maintaining confidentiality.

Our pricing for residential security services varies depending on the specific needs and concerns of each client. We would be happy to provide you with a detailed quote based on your specific requirements.

Yes, we offer a range of additional services such as patrols, alarm response, and concierge services to ensure the comprehensive protection of your property. These services can be customised to meet your specific needs and preferences .

Our security protocols are designed to align with the overall safety and security plan of the hotel. We work closely with the hotel management team to understand their specific needs and tailor our services to meet those needs. We regularly review and update our protocols to ensure they are in line with industry best practices and any new regulations.

In the event of an emergency situation, we have a detailed crisis management plan in place. Our security personnel are trained to handle emergency situations, and we have a dedicated team responsible for coordinating the response to any incident. We also work closely with local authorities to ensure that any emergency situation is handled quickly and efficiently.

Ensuring the security and privacy of guests is of the utmost importance to us. We have strict protocols in place to protect guest information and ensure that it is not shared without proper authorization. Our security personnel are trained to handle sensitive information and are required to sign non-disclosure agreements.

Our security personnel are trained to handle and diffuse difficult situations in a professional and non-violent manner. They are trained in de-escalation techniques and are equipped with the knowledge and tools needed to handle any situation that may arise.

We take all security incidents and breaches very seriously. We have procedures in place to investigate any incidents that occur at the hotel and take any necessary action to prevent future incidents. We also work closely with local authorities to ensure that any criminal activity is handled in accordance with the law.

We stay current on the latest security technologies and trends in the hospitality industry by regularly attending industry conferences, networking with other security professionals, and staying informed about the latest research and developments in the field.

Our security reporting and communication procedures are designed to keep the hotel management team informed about the security of their property at all times. We provide regular reports on security incidents and any actions taken in response, as well as any recommendations for future improvements. We also have a dedicated contact available 24/7 for any urgent matters or concerns.

We typically require at least one week notice to hire security guards for a private event or special occasion. However, we recommend contacting us as far in advance as possible to ensure that we are able to meet your needs.

The number of security guards needed for an event is determined based on a variety of factors, including the size and type of the event, the location, and any specific security concerns that may be relevant. Our team will work with you to conduct a risk assessment to determine the appropriate number of guards needed to ensure the safety and security of your event.

The security guards are always dressed smart in a way that is appropriate for the event.

Yes, we are able to customise the appearance of our security guards to fit the theme or atmosphere of an event. This may include wearing uniforms that match the colours or style of the event.

Our security guards are trained to handle a variety of security concerns that may be relevant to an event. This includes training in crowd control, emergency response, and handling difficult situations. We also offer specialised training for events with specific security concerns, such as VIP protection or high-risk environments. Our team will work with you to identify any specific security concerns for your event and ensure that our guards are properly trained to handle them.